We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-30 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of mythgardent.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mythgardent.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful very good fabric my size is M but I ordered L quick delivery happy
8 Jan 2020 08:43
It was a little more than a month in Minsk. The quality is good, the material is dense, the seams are even, the threads do not stick out anywhere. As it seemed to me a little small.
8 Jan 2020 08:27
The quality is good, it shines a little, it stretches badly, it turned out to be small for growth 170.
8 Jan 2020 06:42
Veru veru beautiful, but L size didnt fit me. Im 180cm, very slim. It suits me in chest, hips but is too short, it doesnt strech. I give it to my lil sis
7 Jan 2020 02:45
Swimsuit quality, quickly enough came to Bashkiria, about a month. At a height of 156 cm, and the Russian 42 size (weight 47 kg) was bolshevat for growth, gathered on the back and the strap flew, the situation is easy to fix, to change, which I safely did. There was no smell from the swimsuit. I recommend. I did not communicate with the store.
7 Jan 2020 00:17
Super qualityand recommend
6 Jan 2020 05:28
The parcel came to Kazakhstan in 20 days, the track number is tracked, with the store did not communicate, the product corresponds to the description, I recommend
6 Jan 2020 03:25
Swimsuits are chic, I was delighted! Delivery took almost 2 months to the Khabarovsk Territory. But this is not a problem when you do not rush anywhere and order a thing in advance. Quality at the highest level. Swimsuits are sewn smartly, took the size s and did not regret. At 55 kg and a height of 166 cm, the most that fits and nowhere weighs anything. Seller 5 +
5 Jan 2020 11:37
Size XL is not suitable for Cup E or bigger.
5 Jan 2020 03:09
The product was more than a month. everything corresponds. I recommend the store. we will order more.
4 Jan 2020 02:40
A beautiful, bright, high-quality swimsuit, but I was mistaken with the size. On the parameters 88-74-96 with an increase of 153 cm the size of M was great will have to be changed.
3 Jan 2020 11:46
The order did not receive, very sorry, but the store returned the money, thank you for it!
2 Jan 2020 23:16
Fast, high quality
2 Jan 2020 12:16
It's beautiful, but the fabric is not bathing suit is like body