We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-30 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of mythgardent.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mythgardent.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Only from the package fitting! I 'd say... Chic dress. Height 170 size 50 Russian XL village is good. At the waist a little loose, but if you take a smaller size will be narrow in the hips and sleeves, the sleeves are narrow, fit, but the length is very good. I'm happy, I waited a long time. But the dress is spectacular because of the tailoring. Thank you store!
19 Feb 2020 02:56
In general, quite good. There is no smell, sewn neatly. At 44 the size of the village is normal. The order is satisfied. The store is responsive. I'll buy more. I recommend
17 Feb 2020 12:30
15 Feb 2020 20:55
12 Feb 2020 13:47
Dress fire! A little glow and the material is synthetic. But it looks good.
12 Feb 2020 12:52
I do not know what kind of scare I ordered m it was necessary to calmly take a height of 172 weight 58 nothing I will ears it
11 Feb 2020 07:53
Shipping month Brought the Courier Prices of course a little expensive consider for China but the quality is good and the dress model is super Very slim. I take not the first time in this store. Until I was disappointed. A couple of threads cut off of course. But also in branded stores without this in any way. So everything is fine. Dress bomb!! For any holiday will be a beauty
11 Feb 2020 03:30
Ordered 29.11.19, the dress did not come. on the territory of China was tracked, we have no. the store sent, questions, probably, to the Post Office. put 5 stars, because. At the opening of the dispute today the money was returned.
10 Feb 2020 11:49
The fabric is thin (syntntica), sewing neat.
9 Feb 2020 06:51
The goods did not come, but the store returned the money
7 Feb 2020 03:20
Excellent quality, size in size. Sits perfectly
5 Feb 2020 21:38
Very beautiful dress, the fabric is thin of course, but in black the shortcomings are not very visible, it looks very impressive, the delivery is exactly a month and the courier brought personally in hand, excellent service) there is no smell. Washed, steamed and perfect dress for going out. Worried that on the hips 112 HL will not stretch-the village is fine, even tension is strong No.
4 Feb 2020 04:41
The dress came in a month, maybe a little more to Krasnodar. I took Xs, the top sat well, the waist and the bottom are just huge, for wide-thigh should be sutured, the fabric is thin synthetics, the aesthetic appearance of the dress, very beautiful, but great horror .... My parameters-bust-81 waist-65 hips-86 As I will send a photo, you can make a recess from behind will be good.
3 Feb 2020 01:17
At 46-48 took L, but great, attached to suture, but a good dress, the seams do not stick out, well sewn
30 Jan 2020 08:18
The fabric is bad, and so the dress is beautiful
29 Jan 2020 10:07
Wonderful dress, a tiny bit loose in the waist. Perfect When using a belt. I usually wear Small. 9 days to Norway, so amazing!!