We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-30 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of mythgardent.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mythgardent.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful dress, it's wine color, although in the photo it looks red. I'm a little too big, I'll send him to adjust.
21 Feb 2020 11:06
18 Feb 2020 04:54
Delivery to Ukraine 1 city, my parameters 88x62x90-rosemir pidiyshov, the dresses are pre-war!
15 Feb 2020 04:59
Everything is cool, beautiful, live better than in the photo, black is ideal for funeral or helowin. It's very black
14 Feb 2020 07:52
Chic dress!!!! At OG 92 from 74 OB 100 excellent! The fabric of the top stretches well.
11 Feb 2020 14:31
The goods are moderately satisfied with the quality. At the place in Ukraine for twice as expensive, but much more decent bought an alternative while this order was hanging. Delivery spoiled everything. It was necessary for Christmas European, ordered on November 10-with a normal margin. Ten days from now, no tracking. I write-click everything where transportation. They'll be fine to me. A month later-on the sorting room, still there, in the Jo * e of the world. I write disaster. They'll be fine to me. As a result, 85 days in Ukraine with connivance in general. Past all the holidays. Enjoyed the alternative. I didn't like it. Winter shipping from China is full of shit. I have 5 open disputes. My orders decreased by number in four. Two generally in the course of the play refused-did not wait for sending a week and with a very small difference bought from the internet speakers directly in the place in Ukraine.
11 Feb 2020 06:42
Thank you! I liked the quality, delivery to the house. Height 160, got in the stomach at 31 weeks and still there is a place.
10 Feb 2020 22:58
Thank you. Sending fast
6 Feb 2020 01:05
It came in 3 weeks. A good dress, tulle in small peas. Quality is normal. Size XS for my height 156 and you 44 came up normally, only long, but it's not critical. A small minus is that the black color of the top is slightly different from the black color of the skirt, but not throwing
5 Feb 2020 06:21
The dress is beautiful, it corresponds to the description. the parcel was 1,5 months old
5 Feb 2020 01:29
The dress is good, for a slender woman. Everything corresponds to the picture, the size of the dimensional grid, sewing neat. Only stretches along the waist line, you need a strap or belt some satin to do. The rest is fine. Delivery by cdek, brought home, pre-called. But it was not tracked on the way.