We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-30 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of mythgardent.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mythgardent.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress Super. Quality, color-all as in the photo. but the size s me a little small. My parameters: height 176, 80, 65,88. Weight 55. Ordered another size m. How it will come I will take a photo, I will add a review
22 Feb 2020 17:43
As pictured: Wonderful!
11 Feb 2020 06:02
I love it! Perfect size and good fabric quality. Plus it came to me in 16 days
7 Feb 2020 12:40
I received the order, thank you very much. I'll write a review later.
7 Feb 2020 12:28
Quality very good price. The right size XS matches the web measurements. Very close and very good
3 Feb 2020 23:23
I liked it very much! The dress is just amazing.
24 Jan 2020 00:51
Beautiful and excellent quality!!!!
21 Jan 2020 08:50
Dress No. Bad cut. For the chest there is no place, so the waist is bulging, even for my height of 158, but with the breast C, I look like a woman on a kettle. Raise your hands-the waist is also bulging. The neckline on the dress is the same in front and behind, which looks very ridiculous, and since the fasteners are not provided, the cutout is large enough to fit the head. The fabric rubs, almost like a Bolonium. I don't know what everyone's excited about. If I measured it in the store, I definitely would not buy it. Shipping month, track tracked.
20 Jan 2020 12:47
14 Jan 2020 10:11
Terribly duty delivery, very unhappy, ordered a gift for the new year, came only in the middle of January. Two months waited for the parcel, if I knew, I would not order it. The store had a completely different time frame, it was indicated at all that it will reach December 9. Terrible.
14 Jan 2020 03:55
Description corresponds to the photo, strongly electrified, slightly overstated waist, in my size 42-44 s in the shoulders narrow, it is better to order m
14 Jan 2020 03:39
The dresses are really super, for the daughter straight weightless, for the summer just right. For a beloved woman a little thicker, although also synthetic.
13 Jan 2020 08:28
Same q photo very good quality, thanks to store
9 Jan 2020 23:01
My parameters are 89-67-94, the height is 177. The elastic band strongly presses under the breast. When you raise your hands you have to always hurt the dress. Overstated waist and belt try to tie just below for comfortable socks. The elastic band on the sleeves is also tight. I think I will worry because. The dress as a whole really liked it. In winter it is very electrified. But the body is pleasant, synthetic 100%.
8 Jan 2020 14:02
Very excellent happy lovely dress for my purchase. I recommend
6 Jan 2020 08:08
Quality super fit in size
4 Jan 2020 09:01
The dress is beautiful, the quality is good. But! Waist high, right under the breast. On the big chest is cramped. The skirt is wide. I would recommend this dress to girls with small breasts.
4 Jan 2020 08:03
Lovely dresses, thanks for the gift.
30 Dec 2019 10:13
The fabric is not very breathable, it gives heat to being polyester
26 Dec 2019 06:18
Waist cut is too high, so if you're not super skinny you're gonna look pregnant