We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-30 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of mythgardent.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://mythgardent.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality. Packed in zip bag, laid inside paper!!! Tight jersey, concealed zipper, good material of sleeves. Beautiful dress. With shoes on the heel in general fire. I recommend definitely!!! It did not go long
19 Feb 2020 04:01
The goods came within a month and a half. Track tracked, everything is well packed. On its parameters 80/64/90 and height 173 and weight 54, decided to take still m based on reviews. It turned out to be too big at the waist, but this is fixable. In general, the dress for its price is good, quality: synthetics. The fabric is not very dense, slightly translucent. And so everything is fine, thank you very much to the store, I recommend❤️
14 Feb 2020 16:40
It's just like the picture, I love it!
13 Feb 2020 10:04
Cloth is just super. In the world, XS XXS went really, the boys on me trishki zaduga, mabyut shishyu non-bagagatovo. ne просвічується, without defects, I was pre-satisfied with the purchase. Tse my перша сукня s Алі і вона just перевершила мої сподівання for таку ціну.
9 Feb 2020 00:47
5 Feb 2020 14:39
Perfect it's the second I order because the first a little small thank you very much the dress is as in the photo I recommend the store
5 Feb 2020 04:17
A beautiful dress, sits like a glove. Very beautiful. Thanks to the store.
4 Feb 2020 11:53
Suits perfectly! Amazing
4 Feb 2020 05:37
A wonderful dress, light and pleasant to the touch, tight. Quite long, below the knee. Lightning works well, the seams are neat. The only disappointment: the delivery was long. The store extended the delivery time, then received a notification of the order. However, there was no parcel in the post office. Opened a dispute. The seller provided information about the delivery of the goods. I had to raise all receipts in the mail. The parcel was found, to my great joy. Many thanks to the seller for the quality goods. I recommend to everyone.
3 Feb 2020 20:28
The dress is very narrow and very well translucent
3 Feb 2020 08:33
Waited for the new year, delivery though faster was than usual, but Ng did not have time ((For this minus the star, and so like nothing quality, the only sleeves are not clearly sewn
29 Jan 2020 11:14
Beautiful dress and good quality. Very fast delivery
29 Jan 2020 10:08
Stitched well, neat, size S at 40-42 size. But very pricked translucent fabric, especially on the shoulders